Saturday, April 26, 2008

SMTP configuration for google application tips

Configuring POP and IMAP Access


Configuring POP or IMAP access for your email account is very similar to configuring POP or IMAP access in Gmail. Here's what you need to know:

If this didn't help, please visit the Gmail Help Center for POP troubleshooting and IMAP troubleshooting.

If you're receiving repeated prompts for your password, you may need to clear a captcha for your email account:

How to clear a captcha

  1. Disable all POP clients you're using to read mail. If you use one at work and one at home, please disable both.
  2. From the computer on which your POP logins are failing, visit Be sure to replace '' with your domain name.
  3. Enter your email username and password, and the letters in the distorted picture.
  4. Once you have successfully signed in, restart your mail client and try to download your mail.

To verify that the necessary ports for POP access aren't blocked, please perform the following test on your computer:

How to check port access

  1. Open the Start menu, and select Run.
  2. Enter command in the 'Open:' field, and click OK.
  3. Enter telnet 995 in the new prompt window, and hit Enter.
  4. Repeat steps for telnet 465.

If the information in the prompt windows clear, the ports are not blocked. If you receive an error message, the problem you've experienced is a result of your network servers and/or security firewall. We recommend contacting your local network administrator or Internet Service Provider (ISP) for more information.

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